STATEMENT FROM MAYOR GOODWIN

(Charleston, W. Va.) – Mayor Amy Shuler Goodwin issued the following statement regarding the utility outages on the West Side.

Earlier this morning our team hosted a call with West Virginia American Water and Mountaineer Gas.  I have asked both companies for immediate, thorough, and accurate communication to be delivered to our residents and businesses on the West Side.

“Our residents are understandably infuriated about the lack of information that has been provided to them about the status of and restoration of their gas service.

“After meeting with Mountaineer Gas, it is our understanding the outage will last at least through the week, although some customers may see service restored sooner. We are actively working in coordination with the American Red Cross, United Way of Central West Virginia, and other service organizations to provide assistance to those residents who have been impacted by the outage.

“Our Director of Homeland Security and Emergency Management connected with Mountaineer Gas late Friday night when we learned about the water/gas issues on the West Side.

“Throughout the weekend we worked with our residents, businesses, and the American Red Cross to establish a warming center at Bream Church on Saturday evening. Although we didn't have anyone use the center, we wanted to provide options for those who may have needed this resource.

“Today, the North Charleston Community Center and the Martin Luther King, Jr. Community Center are open (until 9 p.m.) for anyone who would like to take a warm shower.

“While we are working closely with Mountaineer Gas on the restoration of service, the Department of Homeland Security and Emergency Management strongly urges residents to allow the gas company to handle the restoration. For safety reasons, do not attempt to restore gas service yourself or in any other way tamper with gas lines.

“Finally, I want to thank our West Side community, and City Council Members, especially Larry Moore for working hand in glove with our residents to provide them with heaters and essentials.

“I will continue to keep you posted as we receive any critical information.”

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