Start A Business In Charleston, WV

Step 1

The first step in starting a new business in the City of Charleston is to obtain a Business Registration Application from the Office of the City Collector or by downloading here. Completion of the Business Registration Application is required by all businesses/individuals engaged in business activities within the City of Charleston, irrespective of whether or not such persons maintains a permanent place of business in the City of Charleston.


Department Involved:

Office of the City Collector
915 Quarrier Street, Suite 4
Charleston, WV 25301
P:(304) 348-8024 

Helpful Links

Take advantage of local small business organizations to help with your business goals. These orgs and other entities exist to help you over the startup hurdle

Step 2

After you acquire and complete your Business Registration Application, you must then obtain an inspection and approval for occupancy of the premises from the City of Charleston Planning/Zoning, Building and Fire Departments before your application can be processed by the Office of the City Collector. As the applicant, it is your responsibility to contact these departments. These departments will ensure your proposed business location is in compliance with city zoning ordinances, building codes, and fire safety regulations respectively.


Departments Involved:

Planning/Zoning Department
915 Quarrier Street, Suite 1
Charleston, WV 25301
P:(304) 348-8105
Building Department
915 Quarrier Street, Suite 5
Charleston, WV 25301
P:(304) 348-6833
Fire Department
808 Virginia Street
Charleston, WV 25301
P:(304) 348-8130

Step 3

The City of Charleston broadly imposes a Business and Occupation Privilege Tax upon all persons for the act or privilege of engaging in business activities within the City of Charleston. For detailed information including B&O returns and tax rates, use our B&O Tax Overview
For individuals or businesses that perform residential or commercial contracting activities, the Office of the City Collector has available, upon request, a Construction Projects Handbook. This handbook details the B&O Tax responsibilities of individuals in the construction industry.
In addition to registering with the Office of City Collector, all contractors must also register with the City of Charleston Building Department. If you have any questions or concerns regarding your contractor registering status, please contact the Building Department at (304)348-6833.


Departments Involved:

Office of the City Collector
915 Quarrier Street, Suite 4
Charleston, WV 25301
P:(304) 348-8024 
Building Department
915 Quarrier Street, Suite 5
Charleston, WV 25301
P:(304) 348-6833

Step 4

The City of Charleston imposes a two and a half dollars ($2.50) per week City Service Fee ("CSF") upon all full-time/part-time employees and self-employed individuals who regularly report to work at a physical location, or work from home within the City of Charleston. Employers are required to withhold two and a half dollars per week from their employees? pay. The fee is then remitted quarterly to the Office of the City Collector. Self-employed individuals will remit the fee on their own. CSF payments not received within one month following the end of the calendar quarter will be subject to penalties and interest.


Department Involved:

Office of the City Collector
915 Quarrier Street, Suite 4
Charleston, WV 25301
P:(304) 348-8024 

Start Your Business!

The Collector's Office ? is available to answer any questions you may have. We want you to succeed so feel free to ask for help!