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  2. MAYOR GOODWIN SHARES 11/21 UPDATES REGARDING RESTORATION OF GAS SERVICE TO WEST SIDE, HELPING IMPACTED RESIDENTS WITH NEEDS

MAYOR GOODWIN SHARES 11/21 UPDATES REGARDING RESTORATION OF GAS SERVICE TO WEST SIDE, HELPING IMPACTED RESIDENTS WITH NEEDS

Tuesday, November 21, 2023 - 10:24

(Charleston, W. Va.) – Mayor Amy Shuler Goodwin received updates this morning – Tuesday, November 21 – as part of a continued proactive effort to ensure continued coordination, collaboration, and communication between entities as work continues this week.

Tuesday’s updates included:

  • Mountaineer Gas Company (MGC) has 51 crews working (about 200 workers) on the West Side.  Crews will continue working through the week, including Thanksgiving Day. As of this morning, gas service has been restored to approximately 905 customers. 
    • Gas service has been restored to approximately 90% of the 46 miles of affected gas line.
    • MGC continues to purge water out of mains.
    • MGC continues to share safety information – including what to do if you smell natural gas, and making sure carbon monoxide detectors are working. 
  • United Way of Central WV has fielded a total of 756 calls, 34 texts, dozens of emails and nearly 200 walk-ins since Monday, November 13. Together, United Way and Bream Neighborhood SHOP have distributed nearly 800 heaters and over 2,000 blankets.
    • The United Way team is available at 304.340.3500 and 211 to troubleshoot any needs – heaters, blankets, meal delivery, etc.
  • Bream Neighborhood SHOP is open today (11/20) from 1 p.m. to 4 p.m. for showers, heaters, blankets, and laundry.
  • The MLK, Jr and North Charleston Community Centers are open 9 a.m. – 9 p.m. for showers. Comfort kits (toiletries) provided by the American Red Cross and blankets are available at the centers.Nearly 100 blankets and more than 70 comfort kits have been distributed through the centers.
  • The American Red Cross Appalachia Region, in collaboration with the Charleston Fire Department (CFD) went door-to-door yesterday to install smoke alarms. CFD also had carbon monoxide detectors available for those who needed one.
    • As a result of the door-to-door outreach, 90 people were served, 79 alarms installed, and 38 more homes were made safer– bringing the total to 199 people served, 192 alarms installed, and 87 homes made safer.  Anyone needing a smoke alarm can call 304.340.3650 or visit www.bit.ly/FreeSmokeAlarms. 
    • The Charleston Fire Department installed 16 carbon monoxide detectors during door-to-door outreach on Monday – bringing the total installations to 56.  Anyone needing a carbon monoxide detector can call the United Way of Central West Virginia at 304.340.3500 or call 211.
  • West Virginia Health Right has distributed 1,560 meals, 704 heaters, 460 electric blankets, 90 regular blankets, 459 cooking devices, and 113 hats/gloves.
    • Hot meals will be available at WVHR 5 p.m. – 6 p.m. (during supply distribution) and from 6 p.m. – 8 p.m. (Earl Wilson Thanksgiving Dinner) today and 5 p.m. – 7 p.m. tomorrow (11/22) at 519 Central Avenue. Supplies (blankets, heaters, cooking appliances) can be picked up from 5 p.m. – 7 p.m. today and tomorrow (11/22).
  • To report water outages, folks should call 1-800-685-8660 so that West Virginia American Water can put a service order into the system.

For more information or additional resources, please visit https://www.charlestonwv.gov/update. If you know of an available resource, and don’t see it listed on the city’s website, please email comms@cityofcharleston.org or forward to any of the city’s social media pages.

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