Strategy Management and Internal Operations

501 Virginia Street East 
Charleston, WV 25301 
P: (304) 348-1090 
F: (304) 348-8157


Hours of operation:
Monday thru Friday: 9 a.m. - 5 p.m.
Closed Saturday and Sunday

The Office of Strategy Management and Internal Operations support the City of Charleston's Vision in being the cultural, recreational, and business Capital of the Appalachian Mountains.  

The department's objective is to assess operational efficiency and effectiveness throughout the organization by maximizing technology, resource allocation, and strategic alignment of departmental goals for the City.  Assisting departments in operations, achievement of goals, and implementation of change is the foundation to ensure the City is effective and efficient in alignment to the Vision.